HMICFRS report: Values and culture in fire and rescue services


Emergency Service Collaboration Lead PFCC Stephen Mold & Deputy Lead PCC Joy Allen, said:

“We are genuinely concerned about the findings in this report which sets out shocking levels of unacceptable behaviour and attitudes in the fire sector.

“It is absolutely vital that leaders accept the problems, give people the confidence to speak out about unacceptable behaviour and show they will take action. Owning the problem, being clear about the standards that we expect and involving everyone in the solution is the only way to start creating an inclusive culture.

“We need to see leaders at all levels in the fire sector nationally, step up by setting the tone and modelling the respectful behaviour that people have a right to expect.

“The public have such trust and admiration for the fire service, and rightly so. But trust must be earned, and confidence is quickly lost. Work to create a fire service with a culture where people come, stay and do their best work to keep the public safe will take time. We hope this report will be a catalyst to that change.”


Media Enquiries